Fluffy Turtleneck Sweater

All sizes are in Japanese sizing, which tends to run smaller compared to American standards. We highly recommend ordering one or two size up from your usual size to ensure the best fit.

The delivery typically takes between 10 and 15 business days. If you have any problems or if you want more informations, please refer to the shipping policy.

Our return policy allows you to request a return within 14 days through customer support. The package must be in its original condition, and all return fees are the customer's responsibility. For more infos check our return policy.

Free worldwide shipping!

We primarily deliver within the United States. If you have any questions or concerns about delivery to your country, please contact us at hello@neos-aesthetic.com.

Please note that colors may vary slightly due to lighting, screen settings, and photo adjustments. However, the product will remain true to its description.

Please note that our leather products, including shoes, are crafted from high-quality faux leather and faux suede — sustainable, cruelty-free alternatives to traditional materials. Thoughtfully designed to replicate the look and feel of genuine leather and suede, they offer lasting comfort and durability without compromising on ethics or style. By choosing these materials, you're making a conscious choice for the planet without sacrificing quality or elegance.

You can reach us via our contact page or by email at hello@neos-aesthetic.com if you have any questions. (Make sure to check the FAQ first for a quicker response.)