Shipping Policy

Your order will be shipped as soon as possible, typically within 48 to 72 hours. Once shipped, it cannot be canceled.

Delivery Time

• 1 to 3 weeks for the USA & Canada
• 1 to 2 weeks for European countries
• 1 to 4 weeks for the rest of the world

If our product is temporarily out of stock, delivery times may be affected. In such cases, our team will reach out to offer you either a refund or a credit.

For any questions, feel free to email us at hello@neos-aesthetic.com.

Customers must verify the condition of the goods before signing the carrier’s delivery note.